I am very pleased with this runner. I asked for a black border instead of the navy one and I think it has worked out really weel. It is high quality and very well fitted.
Product Description
Returns and Damages Policy
Shipping for Runners
The Stornoway Indigo – Jute Bouclé Stair Runner with indigo blue border
A beautifully natural jute bouclé stair runner, The Stornoway Indigo combines organic texture with a refined, tailored finish. The warm copper-toned jute creates a rich, earthy base full of depth and character, while the tight bouclé loop construction adds a subtle, tactile texture underfoot. Framed with a deep indigo cotton border, the design is grounded and elevated in equal measure — a clean, confident edge that brings contrast and definition to the natural tones.
Crafted from natural fibres, this runner offers a relaxed, understated elegance that works effortlessly in both traditional and contemporary interiors. The combination of the warm jute body and crisp indigo border gives it a timeless, coastal-inspired feel, while the durable woven structure makes it well suited to everyday use on busy staircases. The result is a runner that feels authentic, textural and quietly distinctive.
This runner can be made to go around corners (platforms), or winding stairs (aka winders, kite shaped, pie shaped stairs. Get in touch if you need further help.
And yes, you can have a different coloured border attached! Just ask.
Things to know
- FREE delivery (mainland UK) for all Fenston Carter members
-
Delivery time 6 weeks (often less)
- Priced per step (1m per 2 steps on average)
- Bespoke item made in London, UK
- Exceptional quality
- Order sample in 3 sizes
More about our carpet runners
If you would like a landing piece to match please get in touch direct for a price: https://fenstoncarter.co.uk/pages/contact
Watch the video for a close-up! This is a hand-made item made in our London workshop. FREE DELIVERY to anywhere in the UK mainland.
PLEASE READ ALL THE WAY TO THE END BEFORE MAKING YOUR ORDER
How to order
As a rule of them and for guidance only;
Just count your steps and order accordingly
1 step will require 0.5m length of runner to cover it.
Over 6m long and your runner may come in 2 sections for ease of transport.
It will make NO difference to the fitting however, if you want it in one section please contact us before ordering. It takes a little longer and costs a little more.
Please note well
Pictures displayed are a guide only, as colours can vary dependent on your monitor/tablet/phone - we highly recommend you request a sample piece before you order to make sure you are happy - we send them, out free.
This is a stair runner. Therefore the ends are not whipped as they will need to be cut to be fitted. If you want a floor runner with whipped and taped ends then please get in touch.
If you need to know the termonology of a staircase to help talk in flooring language then go here: https://fenstoncarter.
Fitting
A straight faux sisal runner can be fitted yourself. Here is a great video that explains how to do that: https://youtu.be/YlXagjGdv8w
How to measure for a stair runner
Winding stairs, platforms and landings
A straight runner won't fit on a curved or winding stair. You need a special piece cut for that. You can order these on the left but please be aware we are going to need a template sent to us in the post in order for us to cut them to the correct size.
On a final note
On a final (final!) note, please be aware that a lot of time, cost and care goes into creating your runner. Regardless of where you purchased it from, if you have bought it on a whim with the intention of sending it back if it isn’t quite right, We urge you to reconsider, cancel your order and just request some samples so you can be sure of your purchase. We send them out free.
This is a bespoke, hand-made item and we are not liable to accept returns. Please make yourself aware of the legal guidance under UK law: https://www.gov.uk/accepting-returns-and-giving-refunds. However, we will accept returns and issue refunds on runners of 50cm to 60cm width and over 4m in length. AF Jute herringbone
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Returning Items
Before placing your order, please review our policies for full details of returns, cancellations, refunds, and applicable terms and conditions.
Returns & Refund Policy:
https://fenstoncarter.co.uk/pages/return-refund-policy
Terms of Service:
https://fenstoncarter.co.uk/policies/terms-of-service
For product-specific return terms, please contact us before placing your order at info@fenstoncarter.co.uk.
Need More Help?
If you have any further questions, please contact our Customer Service team.
Email: info@fenstoncarter.co.uk
Phone: +44 208 135 9452
Enjoy free shipping on all orders! These are made to order. We deliver them anywhere inside the UK within 6 weeks. Most orders are actually fulfilled much faster, but please don't rely on getting lucky! Upon purchase, you will be sent a link to the production and delivery sheet so you can track the progress of your hand-made runner. We deliver via Transglobal Express. This is a premium carrier, i.e. they actually have a human customer services department you can speak to.
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Customer Reviews
Overall rating: 5.0 / 5 from 1 reviews.