Fenston Carter Wood Flooring Nouveau Luna
Sometimes amazing results can be achieved by keeping purity in mind and by adhering to a strict rule that less is more. Subtle tonal variation from a muted natural colour palette that delivers with engineered oak floors available in plank and herringbone formats.
PRODUCT DETAILS
Description: Brushed, Stained & Oiled Rustic Oak
Type of Floor: Solid Wood Engineered Plank & Herringbone
Plank Dimensions (mm): W180 / 220 x D15 x L1500-2500
Herringbone Dimensions (mm): W100 x D15 x L600
Top Layer: 4 mm Solid French Oak
Grade: Special Rustic
Core Layer: 11 mm Birch Ply
Pack Contents: Mixed
Joint Type: Tongue & Groove
Bevelled Edges: Plank 2 sides
Floated Installation: Yes
Fully Bonded Installation: Yes
Secret Nailed Installation: No
Suitable For Underfloor Heating: Yes
Tog Rating: 1.13
Hardness: Hard
EUTR Compliant: Yes
Damages and Issues:
Please inspect your order upon reception and contact us
immediately if the item is defective, damaged, or if you receive the wrong item
so that we can evaluate the issue and make it right.
Returning Items:
What You Can't Return
Hand-made runners, cut-to-size carpets, marmoleum, vinyls, and stair-rods are these are not
refundable. Please read the terms set on these items by the UK Government: https://rb.gy/8sora
We cannot accept returns as they are made especially for you. They are bespoke, so please, please make
sure you have the correct measurements and you are sure of your purchase.
Returning Items:
What You Can Return
For carpet tiles and wooden floors, a 25% restocking fee applies to all returns. Items returned must be undamaged and in their original packaging. If not, you may be responsible for additional fees and may not receive a refund. The buyer is responsible for return postage.
Please note, all returns or exchanges must first be approved by our Customer Service team at info@fenstoncarter.co.uk. Do not send items back without contacting us first. To initiate a return or
exchange, email us with your Order Number and reason for return. We'll respond with instructions on how to proceed.
Cancellations:
If you wish to cancel an order, it must be done within 24
hours of purchase and before the order has been shipped for a full refund. Once
shipped, cancellations are not accepted. Instead, apply for a return after
receiving the package. Refunds generally take 5 to 15 business days. If you
haven't received your refund within 30 days, please email us.
Contact Us: For any other questions, contact us at:
Email: info@fenstoncarter.co.uk
Address: Head Office, Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United
Kingdom
Phone: +44 208798 0649
FREE Delivery anywhere in the UK on any order over £250. For orders under £250, shipping is £30 + VAT. Orders made before 12pm UK time are dispatched the following day and generally take between 1 and 3 business days to arrive anywhere in the UK mainland. Please get in touch with us if you have special delivery requirements. It's always a good idea to leave your contact number and email so the courier can contact you directly, and we can share delivery information with you via email.