Fenston Carter Standard HA Sand Cotton Border Tapes
As well as our selection of hand-made rugs and runners, we offer a carpet binding service to the trade. Carpet binding is the application of a border tape to the edge of a carpet, giving a clean, long lasting finish to the edge. The tape can be made of polyester, cotton, line, faux sisal, suede, leather or jute. Choose from our ranges of coloured tapes and materials on the following pages.
We price per linear metre of tape. So, if you have a stair runner for example that needs 2 sides with border tape and the runner is 6m in length you will need both sides taped. 2 x 6m = 12 Linear Metres.
If you want to drop your runner or rug to us we are based in South Wimbledon, near to Colliers Wood tube station. Our address is Unit 19, 8 Deerpark Road, London SW19 3UU.
Note also, we offer a postal service for runners from all parts of the country and beyond, so send in your runner we will attach a border and send it back to you by post.
NAME : (HA)
COLOUR : (Sand )
FIBRE : COTTON (RECYCLED)
WIDTH : (120MM)
USE : (RESIDENTIAL)
Damages and Issues:
Please inspect your order upon reception and contact us
immediately if the item is defective, damaged, or if you receive the wrong item
so that we can evaluate the issue and make it right.
Returning Items:
What You Can't Return
Hand-made runners, cut-to-size carpets, marmoleum, vinyls, and stair-rods are these are not
refundable. Please read the terms set on these items by the UK Government: https://rb.gy/8sora
We cannot accept returns as they are made especially for you. They are bespoke, so please, please make
sure you have the correct measurements and you are sure of your purchase.
Returning Items:
What You Can Return
For carpet tiles and wooden floors, a 25% restocking fee applies to all returns. Items returned must be undamaged and in their original packaging. If not, you may be responsible for additional fees and may not receive a refund. The buyer is responsible for return postage.
Please note, all returns or exchanges must first be approved by our Customer Service team at info@fenstoncarter.co.uk. Do not send items back without contacting us first. To initiate a return or
exchange, email us with your Order Number and reason for return. We'll respond with instructions on how to proceed.
Cancellations:
If you wish to cancel an order, it must be done within 24
hours of purchase and before the order has been shipped for a full refund. Once
shipped, cancellations are not accepted. Instead, apply for a return after
receiving the package. Refunds generally take 5 to 15 business days. If you
haven't received your refund within 30 days, please email us.
Contact Us: For any other questions, contact us at:
Email: info@fenstoncarter.co.uk
Address: Head Office, Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United
Kingdom
Phone: +44 208798 0649
These are made to order. We deliver them anywhere inside the UK within 3 weeks. Most orders are actually fulfilled much faster, but please don't rely on getting lucky! Upon purchase, you will be sent a link to the production and delivery sheet so you can track the progress of your hand-made runner. We deliver via Transglobal Express. This is a premium carrier, i.e., they actually have a human customer services department you can speak to.