Premier Chatsworth stair rod solid core brass specialist finish
The Premier Chatsworth, a wonderful addition to any stair. If you want your stairs to look like they came straight out of a fairytale, then our Premier range of stair rods are the answer!
These beauties are crafted with traditional methods, giving each rod its own unique and majestic touch. Plus, they're then polished and lacquered to perfection, ensuring that you get the best quality and style.
With these stair rods, you won't have to worry about being the last one on your block to have a glamorous staircase - you'll be the envy of all your friends and family! Not to mention, these rods are made to measure and bespoke - so you can be sure you'll get exactly what you want. So, why not give your stairs a touch of regal splendor with our Premier range of stair rods?!
Please note carefully. These are hand-made items that are made to order and non-refundable. As they are hand-made there may be variation between each item, they are not made by a robot they are made by humans.
Please note: These rods are hand-made to order and can take 4 to 6 weeks for delivery
Prices do not include VAT
Premier Chatsworth Range stair rods come with the following options:
When ordering at check-out please let us know the width of your stair runner. We will make the length of the rod to order. Generally, 5cm each side is the correct amount for a runner fitting.
Damages and Issues:
Please inspect your order upon reception and contact us
immediately if the item is defective, damaged, or if you receive the wrong item
so that we can evaluate the issue and make it right.
Returning Items:
What You Can't Return
Hand-made runners, cut-to-size carpets, marmoleum, vinyls, and stair-rods are these are not
refundable. Please read the terms set on these items by the UK Government: https://rb.gy/8sora
We cannot accept returns as they are made especially for you. They are bespoke, so please, please make
sure you have the correct measurements and you are sure of your purchase.
Returning Items:
What You Can Return
For carpet tiles and wooden floors, a 25% restocking fee applies to all returns. Items returned must be undamaged and in their original packaging. If not, you may be responsible for additional fees and may not receive a refund. The buyer is responsible for return postage.
Please note, all returns or exchanges must first be approved by our Customer Service team at info@fenstoncarter.co.uk. Do not send items back without contacting us first. To initiate a return or
exchange, email us with your Order Number and reason for return. We'll respond with instructions on how to proceed.
Cancellations:
If you wish to cancel an order, it must be done within 24
hours of purchase and before the order has been shipped for a full refund. Once
shipped, cancellations are not accepted. Instead, apply for a return after
receiving the package. Refunds generally take 5 to 15 business days. If you
haven't received your refund within 30 days, please email us.
Contact Us: For any other questions, contact us at:
Email: info@fenstoncarter.co.uk
Address: Head Office, Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United
Kingdom
Phone: +44 208798 0649
£30 delivery charges. These are made to order. We deliver them anywhere inside the UK within 3 weeks. Most orders are actually fulfilled much faster, but please don't rely on getting lucky! Upon purchase, you will be sent a link to the production and delivery sheet so you can track the progress of your hand-made runner. We deliver via Transglobal Express. This is a premium carrier, i.e., they actually have a human customer services department you can speak to.