The Torrington
The Torrington
The Torrington
The Torrington
The Torrington
The Torrington
The Torrington
The Torrington

The Torrington

Made-to-order items — payment and cancellation

Made to order: because each piece is cut and made to your requirements, full payment is taken when you place your order so we can commission it straight away. Made-to-order items can't be cancelled or returned once production has started.

Sample Orders

Small Samples: You can order a free small sample directly from the manufacturer using the “Small Sample” option.

Large & Full Size Samples: These can be purchased directly from us. Please select the correct “Large Sample” or “Full Size Sample” option before adding the product to your cart and completing checkout.

If you are ordering samples from multiple products, please make sure you select the appropriate sample option for each product.

The Torrington

The Torrington

Product Description

The Torrington. Green brown faux sisal stair runner whipped edge

Bring effortless style and unbeatable practicality to your home with The Torrington faux sisal stair runner. Crafted in a beautifully tight woven bouclé, this innovative floor covering perfectly captures the elegant, natural look of real sisal — yet offers all the advantages of a high-performance faux carpet.

It’s easy to clean, moth-resistant, and tough enough for every part of your home — even outdoors. Use it as a carpet, rug, or runner to transform your spaces with minimal fuss. This one has a very attractive greeny-beige hue.

Better still, it’s a choice you can feel good about - because it's made from 100% recycled PET fibres and is completely PFAS-free, supporting a healthier home and a cleaner planet.

It’s extremely hard-wearing, looks remarkably like sisal, but is much tougher, easier to clean, and won’t stain with water. We have a helpful installation video showing how we fitted this faux sisal runner to stairs.

This is a superior runner compared to many cheaper alternatives online, which often use inferior materials.

This runner can also be made to go around corners (platforms) or winding stairs (winders, kite-shaped or pie-shaped stairs). Please get in touch if you need guidance.

Things to Know
  • FREE delivery (mainland UK) for all Fenston Carter members (free to sign up). Otherwise £49.99 inc VAT

  • Delivery time: 2 weeks (often less)

  • Priced per linear metre

  • Bespoke item made in London, UK

  • 100% man-made fibres

  • This is a stair runner with whipped edges on both sides. The ends are unfinished and ready to be trimmed during fitting

  • Exceptional quality

  • Free samples available

How to Order

As a general rule for guidance:

1 step requires approximately 0.5 metres of runner length.

Over 6 metres long and your runner may arrive in two sections for easier transport.
This makes no difference to fitting. If you would prefer it in one continuous piece, please contact us before ordering. It takes slightly longer and costs a little more.

Please Note Carefully

Images are for guidance only. Colours may vary depending on your screen. We strongly recommend ordering a free sample before purchasing to ensure you are completely happy.

This is a stair runner. The ends are not finished, as they will be cut during installation. If you require a floor runner with finished ends, please contact us.

If you would like a matching landing piece or have winding stairs, please get in touch directly for a price.

Fitting

A straight polypropylene, man-made fibre runner can be fitted yourself. We provide a helpful video guide explaining the process step-by-step.

Winding stairs, platforms and landings require specially cut pieces — please contact us for advice.

Final Note

Each runner is bespoke and handmade in our London workshop. A great deal of time, cost and care goes into producing your order.

If you are unsure, please request free samples first. We strongly recommend this rather than ordering with the intention of returning.

This is a bespoke, handmade item and we are not liable to accept returns under UK law. However, we will accept returns and issue refunds on runners between 50–60cm width and over 4m in length. Alternative Flooring Anywhere Ca-rPET Bouclé Re-vive 

Returns and Damages Policy

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Returning Items

Before placing your order, please review our policies for full details of returns, cancellations, refunds, and applicable terms and conditions.

Returns & Refund Policy:
https://fenstoncarter.co.uk/pages/return-refund-policy

Terms of Service:
https://fenstoncarter.co.uk/policies/terms-of-service

For product-specific return terms, please contact us before placing your order at info@fenstoncarter.co.uk.

Need More Help?

If you have any further questions, please contact our Customer Service team.

Email: info@fenstoncarter.co.uk

Phone: +44 208 135 9452

Shipping for Runners

Enjoy free shipping on all orders! These runners are made to order and delivered anywhere within the UK. Please allow 10 working days from order to delivery. Once you place your order, you will receive a link to the production and delivery sheet so you can track the progress of your handmade runner. We deliver via Transglobal Express, a premium carrier with a dedicated customer service team.