Maxzara RVP401U Walnut Brown Vinyl Plank

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Returning Items

Before placing your order, please review our policies for full details of returns, cancellations, refunds, and applicable terms and conditions.

Returns & Refund Policy:
https://fenstoncarter.co.uk/pages/return-refund-policy

Terms of Service:
https://fenstoncarter.co.uk/policies/terms-of-service

For product-specific return terms, please contact us before placing your order at info@fenstoncarter.co.uk.

Need More Help?

If you have any further questions, please contact our Customer Service team.

Email: info@fenstoncarter.co.uk

Phone: +44 208 135 9452

We offer free delivery on all orders over £250 to any address within the UK. For orders under £250, a shipping fee of £50 + VAT applies. Orders placed before 12pm UK time will be dispatched the following day and are expected to arrive within 3 weeks on the UK mainland. Deliveries are made between 9am and 5pm, so please ensure someone is available to accept the package during these hours. If the delivery cannot be completed and the package is returned, a re-delivery fee of £100 + VAT will be charged. If you have any special delivery requirements, please feel free to contact us. To ensure smooth delivery, we recommend providing your contact number and email address so that the courier can reach you directly and we can send you updates.