The Hampstead Heath.
A herringbone stair runner, champagne cream beige with brown cotton border tape
An awesome herringbone stair runner with a brown cotton border sewn on (or any colour you want just ask!). It is a superior quality carpet, very soft underfoot and hardwearing made from 100 % polypropylene so it cleans well.
We can also cut landings and platforms and even winding stairs to shape, whip them or apply a border, please get in touch if you would like to discuss this service.
This is a superior runner to other, cheaper alternatives on the internet which generally use inferior materials.
This runner can be made to go around corners (platforms), or winding stairs (aka winders, kite shaped, pie shaped stairs. Get in touch if you need further help.
SPECIAL OFFER: enter code HER25 for a 10% discount at checkout!
Things to know
- FREE delivery (mainland UK) for all Fenston Carter members (its free to sign-up) otherwise £49.99 inc VAT
-
Delivery time 2 weeks (often less)
- Priced per step (1m per 2 steps on average)
- Bespoke item made in London, UK
- 100% man-made fibre
- Exceptional quality
- Order sample in 3 sizes
More about our carpet runners
If you would like a landing piece to match please get in touch direct for a price: https://fenstoncarter.co.uk/pages/contact
Watch the video for a close-up! This is a hand-made item made in our London workshop. FREE DELIVERY to anywhere in the UK mainland.
PLEASE READ ALL THE WAY TO THE END BEFORE MAKING YOUR ORDER
How to order
As a rule of them and for guidance only;
Just count your steps and order accordingly
1 step will require 0.5m length of runner to cover it.
Over 6m long and your runner may come in 2 sections for ease of transport.
It will make NO difference to the fitting however, if you want it in one section please contact us before ordering. It takes a little longer and costs a little more.
Please note well
Pictures displayed are a guide only, as colours can vary dependent on your monitor/tablet/phone - we highly recommend you request a sample piece before you order to make sure you are happy - we send them, out free.
This is a stair runner. Therefore the ends are not whipped as they will need to be cut to be fitted. If you want a floor runner with whipped and taped ends then please get in touch.
If you need to know the termonology of a staircase to help talk in flooring language then go here: https://fenstoncarter.
Fitting
A straight polypropylene, man-made fibre runner can be fitting yourself. Here is a great video that explains how to do that: https://youtu.be/YlXagjGdv8w
How to measure for a stair runner
Winding stairs, platforms and landings
A straight runner won't fit on a curved or winding stair. You need a special piece cut for that. You can order these on the left but please be aware we are going to need a template sent to us in the post in order for us to cut them to the correct size.
On a final note
On a final (final!) note, please be aware that a lot of time, cost and care goes into creating your runner. Regardless of where you purchased it from, if you have bought it on a whim with the intention of sending it back if it isn’t quite right, We urge you to reconsider, cancel your order and just request some samples so you can be sure of your purchase. We send them out free.
This is a bespoke, hand-made item and we are not liable to accept returns. Please make yourself aware of the legal guidance under UK law: https://www.gov.uk/accepting-returns-and-giving-refunds. However, we will accept returns and issue refunds on runners of 50cm to 60cm width and over 4m in length.
Designer style Champagne
Damages and Issues:
Please inspect your order upon reception and contact us
immediately if the item is defective, damaged, or if you receive the wrong item
so that we can evaluate the issue and make it right.
Returning Items:
What You Can't Return
Hand-made runners, cut-to-size carpets, marmoleum, vinyls, and stair-rods are these are not
refundable. Please read the terms set on these items by the UK Government: https://rb.gy/8sora
We cannot accept returns as they are made especially for you. They are bespoke, so please, please make
sure you have the correct measurements and you are sure of your purchase.
Returning Items:
What You Can Return
For carpet tiles and wooden floors, a 40% restocking fee applies to all returns. Items returned must be undamaged and in their original packaging. If not, you may be responsible for additional fees and may not receive a refund. The buyer is responsible for return postage.
Please note, all returns or exchanges must first be approved by our Customer Service team at info@fenstoncarter.co.uk. Do not send items back without contacting us first. To initiate a return or
exchange, email us with your Order Number and reason for return. We'll respond with instructions on how to proceed.
Cancellations:
If you wish to cancel an order, it must be done within 24
hours of purchase and before the order has been shipped for a full refund. Once
shipped, cancellations are not accepted. Instead, apply for a return after
receiving the package. Refunds generally take 5 to 15 business days. If you
haven't received your refund within 30 days, please email us.
Contact Us: For any other questions, contact us at:
Email: info@fenstoncarter.co.uk
Address: Head Office, Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United
Kingdom
Phone: +44 208798 0649
Enjoy free shipping on all orders! These are made to order. We deliver them anywhere inside the UK within 3 weeks. Most orders are actually fulfilled much faster, but please don't rely on getting lucky! Upon purchase, you will be sent a link to the production and delivery sheet so you can track the progress of your hand-made runner. We deliver via Transglobal Express. This is a premium carrier, i.e. they actually have a human customer services department you can speak to.
For border tapes and accessories these generally take 7 working days from order..