Fenston Carter Wood Flooring Prime AB Grade Unfinished Oak
| Plank Width | 145mm | |
| Plank Length | Fixed Lengths 1.78m | |
| Thickness | 3/19mm | |
| Finish | Natural, Unfinished | |
| Specie | Oak | |
| Grade | Prime AB | |
| Construction | Engineered Plank, Micro-Bevelled Edges | |
| Profile | Tongue & Groove | |
| Warranty | 20 years (Residential) | |
| Underfloor Heating | Yes Suitable |
What is Engineered Wood Flooring?
Engineered wood flooring consists of two or more layers of wood adhered together to form a plank. Typically, engineered wood flooring uses a thin layer (lamella) of oak wood bonded to a core constructed from a ply base.
The increased stability of engineered wood is achieved by running each layer at a 90° angle to the layer above. This stability makes it a universal product that can be installed over all types of subfloors above, below or on grade. Engineered wood is the most common type of wood flooring in Europe and has been growing in popularity in North America
Tongue And Groove
Tongue-and-groove One side and one end of the plank have a groove, the other side and end have a tongue (protruding wood along an edge’s centre). The tongue and groove fit snugly together, thus joining or aligning the planks, and are not visible once joined.
Tongue-and-groove flooring can be installed by glue-down (both engineered and solid), floating (engineered only), or nail-down (both solid and engineered).
Damages and Issues:
Please inspect your order upon reception and contact us
immediately if the item is defective, damaged, or if you receive the wrong item
so that we can evaluate the issue and make it right.
Returning Items:
What You Can't Return
Hand-made runners, cut-to-size carpets, marmoleum, vinyls, and stair-rods are these are not
refundable. Please read the terms set on these items by the UK Government: https://rb.gy/8sora
We cannot accept returns as they are made especially for you. They are bespoke, so please, please make
sure you have the correct measurements and you are sure of your purchase.
Returning Items:
What You Can Return
For carpet tiles and wooden floors, a 25% restocking fee applies to all returns. Items returned must be undamaged and in their original packaging. If not, you may be responsible for additional fees and may not receive a refund. The buyer is responsible for return postage.
Please note, all returns or exchanges must first be approved by our Customer Service team at info@fenstoncarter.co.uk. Do not send items back without contacting us first. To initiate a return or
exchange, email us with your Order Number and reason for return. We'll respond with instructions on how to proceed.
Cancellations:
If you wish to cancel an order, it must be done within 24
hours of purchase and before the order has been shipped for a full refund. Once
shipped, cancellations are not accepted. Instead, apply for a return after
receiving the package. Refunds generally take 5 to 15 business days. If you
haven't received your refund within 30 days, please email us.
Contact Us: For any other questions, contact us at:
Email: info@fenstoncarter.co.uk
Address: Head Office, Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United
Kingdom
Phone: +44 208798 0649
FREE Delivery anywhere in the UK on any order over £250. For orders under £250, shipping is £30 + VAT. Orders made before 12pm UK time are dispatched the following day and generally take between 1 and 3 business days to arrive anywhere in the UK mainland. Please get in touch with us if you have special delivery requirements. It's always a good idea to leave your contact number and email so the courier can contact you directly, and we can share delivery information with you via email.