Alternative Flooring Suzanne Sisal Rug
This natural sisal rug has been crafted using our Sisal Malay Chen carpet with a Cotton Cashmere border edge.
The Suzanne Sisal Rug is made from Sisal Malay Chen carpet, featuring a beautifully textured design complemented by a soft Cashmere border. Crafted from 100% sisal with a durable latex backing, this rug is perfect for adding natural sophistication to any room, such as living rooms, bedrooms, or dining areas. Designed for medium domestic use, it also offers an optional Intec stain-resistant treatment for extra protection against spills and daily wear.
Key Features:
- Design: Textured Sisal Malay Chen with cashmere border
- Composition: 100% sisal with latex backing
- Optional Intec stain-resistant treatment for enhanced protection
Specifications
| Feature | Detail |
|---|---|
| Product Code | 2537-01 |
| Range | Sisal Malay |
| Colour | Natural |
| Available Widths | 4m, 5m |
| Yarn | 100% Sisal |
| Pile Weight | 2250 g/m² |
| Total Weight | 2600 g/m² |
| Total Height | 7 mm |
| Construction | Woven |
| TOG Rating | 1.7 |
| Mothproofed | Yes (moth-resistant) |
| Backing | Latex |
| Dyed | Yes |
| Fire Rating | Dfl-s1 |
| Anti-static | Yes |
| Vacuuming | Suction Vacuum Recommended |
| Installation Method | Double Stick Method |
| Contract Suitability | Class 22 – Medium Domestic |
Where to Use Me
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Bedroom
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Dining Room
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Lounge
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Stairs
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Home Office
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Rugs
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Runners
Need Help?
Damages and Issues:
Please inspect your order upon reception and contact us
immediately if the item is defective, damaged, or if you receive the wrong item
so that we can evaluate the issue and make it right.
Returning Items:
What You Can't Return
Hand-made runners, cut-to-size carpets, marmoleum, vinyls, and stair-rods are these are not
refundable. Please read the terms set on these items by the UK Government: https://rb.gy/8sora
We cannot accept returns as they are made especially for you. They are bespoke, so please, please make
sure you have the correct measurements and you are sure of your purchase.
Returning Items:
What You Can Return
For carpet tiles and wooden floors, a 40% restocking fee applies to all returns. Items returned must be undamaged and in their original packaging. If not, you may be responsible for additional fees and may not receive a refund. The buyer is responsible for return postage.
Please note, all returns or exchanges must first be approved by our Customer Service team at info@fenstoncarter.co.uk. Do not send items back without contacting us first. To initiate a return or
exchange, email us with your Order Number and reason for return. We'll respond with instructions on how to proceed.
Cancellations:
If you wish to cancel an order, it must be done within 24
hours of purchase and before the order has been shipped for a full refund. Once
shipped, cancellations are not accepted. Instead, apply for a return after
receiving the package. Refunds generally take 5 to 15 business days. If you
haven't received your refund within 30 days, please email us.
Contact Us: For any other questions, contact us at:
Email: info@fenstoncarter.co.uk
Address: Head Office, Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United
Kingdom
Phone: +44 208798 0649
These are made to order. We deliver anywhere in the UK within 2 weeks. Most orders are fulfilled much faster — but please don’t rely on getting lucky!
📦 A flat shipping charge of £50 applies for all UK orders.
Upon purchase, you’ll receive a link to a live production and delivery sheet so you can track the progress of your hand-made runner.
We ship via Transglobal Express, a premium carrier with a real human customer service team you can actually talk to.