The Torrington
The Torrington
The Torrington
The Torrington
The Torrington
The Torrington
The Torrington
The Torrington

The Torrington

Sample Orders:

Small Samples are priced at £2 each. Please select the correct sample option before adding a product to your cart. If you are ordering samples from multiple products, you must choose the appropriate sample size for each item (e.g., Small Sample, Large Sample, or Full Size Sample). Orders placed without a valid sample selection may be cancelled.

The Torrington

The Torrington

Product Description

The Torrington. Green brown faux sisal stair runner whipped edge

Bring effortless style and unbeatable practicality to your home with The Torrington faux sisal stair runner. Crafted in a beautifully tight woven bouclé, this innovative floor covering perfectly captures the elegant, natural look of real sisal — yet offers all the advantages of a high-performance faux carpet.

It’s easy to clean, moth-resistant, and tough enough for every part of your home — even outdoors. Use it as a carpet, rug, or runner to transform your spaces with minimal fuss. This one has a very attractive greeny-beige hue.

Better still, it’s a choice you can feel good about - because it's made from 100% recycled PET fibres and is completely PFAS-free, supporting a healthier home and a cleaner planet.

It’s extremely hard-wearing, looks remarkably like sisal, but is much tougher, easier to clean, and won’t stain with water. We have a helpful installation video showing how we fitted this faux sisal runner to stairs.

This is a superior runner compared to many cheaper alternatives online, which often use inferior materials.

This runner can also be made to go around corners (platforms) or winding stairs (winders, kite-shaped or pie-shaped stairs). Please get in touch if you need guidance.

Things to Know
  • FREE delivery (mainland UK) for all Fenston Carter members (free to sign up). Otherwise £49.99 inc VAT

  • Delivery time: 2 weeks (often less)

  • Priced per linear metre

  • Bespoke item made in London, UK

  • 100% man-made fibres

  • This is a stair runner with whipped edges on both sides. The ends are unfinished and ready to be trimmed during fitting

  • Exceptional quality

  • Free samples available

How to Order

As a general rule for guidance:

1 step requires approximately 0.5 metres of runner length.

Over 6 metres long and your runner may arrive in two sections for easier transport.
This makes no difference to fitting. If you would prefer it in one continuous piece, please contact us before ordering. It takes slightly longer and costs a little more.

Please Note Carefully

Images are for guidance only. Colours may vary depending on your screen. We strongly recommend ordering a free sample before purchasing to ensure you are completely happy.

This is a stair runner. The ends are not finished, as they will be cut during installation. If you require a floor runner with finished ends, please contact us.

If you would like a matching landing piece or have winding stairs, please get in touch directly for a price.

Fitting

A straight polypropylene, man-made fibre runner can be fitted yourself. We provide a helpful video guide explaining the process step-by-step.

Winding stairs, platforms and landings require specially cut pieces — please contact us for advice.

Final Note

Each runner is bespoke and handmade in our London workshop. A great deal of time, cost and care goes into producing your order.

If you are unsure, please request free samples first. We strongly recommend this rather than ordering with the intention of returning.

This is a bespoke, handmade item and we are not liable to accept returns under UK law. However, we will accept returns and issue refunds on runners between 50–60cm width and over 4m in length. Alternative Flooring Anywhere Ca-rPET Bouclé Re-vive 

Returns and Damages Policy

Damages and Issues:

Please inspect your order upon reception and contact us
immediately if the item is defective, damaged, or if you receive the wrong item
so that we can evaluate the issue and make it right.

Returning Items: 

What You Can't Return

Hand-made runners, cut-to-size carpets, marmoleum, vinyls, and stair-rods are these are not
refundable
. Please read the terms set on these items by the UK Government: https://rb.gy/8sora

We cannot accept returns as they are made especially for you. They are bespoke, so please, please make
sure you have the correct measurements and you are sure of your purchase.

Returning Items: 

What You Can Return

For carpet tiles and wooden floors, a 40% restocking fee applies to all returns. Items returned must be undamaged and in their original packaging. If not, you may be responsible for additional fees and may not receive a refund. The buyer is responsible for return postage.

Please note, all returns or exchanges must first be approved by our Customer Service team at info@fenstoncarter.co.uk. Do not send items back without contacting us first. To initiate a return or
exchange, email us with your Order Number and reason for return. We'll respond with instructions on how to proceed.

Cancellations:

If you wish to cancel an order, it must be done within 24
hours of purchase and before the order has been shipped for a full refund. Once
shipped, cancellations are not accepted. Instead, apply for a return after
receiving the package. Refunds generally take 5 to 15 business days. If you
haven't received your refund within 30 days, please email us.

Contact Us: For any other questions, contact us at:

Email: info@fenstoncarter.co.uk

Address: Head Office, Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United
Kingdom

Phone: +44 208798 0649

Shipping for Runners

Enjoy free shipping on all orders! These are made to order. We deliver them anywhere inside the UK within 3 weeks. Most orders are actually fulfilled much faster, but please don't rely on getting lucky! Upon purchase, you will be sent a link to the production and delivery sheet so you can track the progress of your hand-made runner. We deliver via Transglobal Express. This is a premium carrier, i.e. they actually have a human customer services department you can speak to.

For border tapes and accessories these generally take 7 working days from order..