The Teddington Lock
The Teddington Lock
The Teddington Lock
The Teddington Lock
The Teddington Lock
The Teddington Lock
The Teddington Lock

The Teddington Lock

Made-to-order items — payment and cancellation

Made to order: because each piece is cut and made to your requirements, full payment is taken when you place your order so we can commission it straight away. Made-to-order items can't be cancelled or returned once production has started.

Sample Orders

Small Samples: You can order a free small sample directly from the manufacturer using the “Small Sample” option.

Large & Full Size Samples: These can be purchased directly from us. Please select the correct “Large Sample” or “Full Size Sample” option before adding the product to your cart and completing checkout.

If you are ordering samples from multiple products, please make sure you select the appropriate sample option for each product.

Product Description

The Teddington Lock. A golden faux sisal stair runner with a navy border

A beautiful golden sisal stair runner. Get that look and texture of natural sisal — without any of the upkeep and hassle. This faux-sisal stair runner combines the classic woven texture of real sisal with the durability and practicality of modern performance fibres - it lasts and looks awesome for longer. In fact it looks so real it is almost impossible to tell ikt isn't real sisal!

This runner is designed for a straight staircase with two taped sides, a fetching navy coloured border either side provides great contrast between the sisal and the stairs.

However! You can choose from a wide range of colours: black, brown, navy, grey, green, orange, yellow, pink, and more. Simply email us with your preferred trim and you can find those here: Coloured border tapes

🌿Why Faux Sisal Is Better Than Real Sisal (Especially for Stairs)

Faux sisal is engineered to mimic the beautiful, organic look of traditional sisal, but solves every problem that natural sisal brings to staircases:

  • Water-resistant: Real sisal stains instantly with water — even clean water. Faux sisal does not, making it far more forgiving on busy stairs.

  • Easier to clean: Unlike natural sisal, which absorbs spills and is almost impossible to spot-clean, faux sisal can be cleaned with standard carpet care methods.

  • More durable: The man-made fibres resist fraying and wear, making it ideal for high-traffic staircases where natural sisal simply doesn’t cope well.

  • Consistent colour: Faux sisal doesn’t develop dark patches, fading, or uneven tones the way real sisal can.

  • Pet and family friendly: No fibre-shedding or rough texture — and it stands up well to pets' claws and daily use.

You get the same textured, timeless look of real sisal, but with a finish designed for modern living.

⭐Quality You Can Depend On

This faux sisal range is made from premium performance fibres, giving you a runner that:

  • Looks and feels like natural woven sisal

  • Resists stains, water spills, and general household wear

  • Offers excellent longevity

  • Maintains its colour and appearance over time

It’s a huge upgrade over cheaper online alternatives that often use low-grade materials and simply don’t last.

Things to know

  • FREE delivery (mainland UK) for all Fenston Carter members
  • Delivery time 6 weeks (often less)
  • Priced per step (1m per 2 steps on average)
  • Bespoke item made in London, UK
  • Exceptional quality
  • Order sample in 3 sizes

More about our carpet runners

If you would like a landing piece to match please get in touch direct for a price: https://fenstoncarter.co.uk/pages/contact 

Watch the video for a close-up! This is a hand-made item made in our London workshop.  FREE DELIVERY to anywhere in the UK mainland. 

PLEASE READ ALL THE WAY TO THE END BEFORE MAKING YOUR ORDER

How to order

As a rule of them and for guidance only;
Just count your steps and order accordingly
1 step will require 0.5m length of runner to cover it.

Over 6m long and your runner may come in 2 sections for ease of transport.
It will make NO difference to the fitting however, if you want it in one section please contact us before ordering. It takes a little longer and costs a little more.

Please note well

Pictures displayed are a guide only, as colours can vary dependent on your monitor/tablet/phone - we highly recommend you request a sample piece before you order to make sure you are happy - we send them, out free. 

This is a stair runner. Therefore the ends are not whipped as they will need to be cut to be fitted. If you want a floor runner with whipped and taped ends then please get in touch.

If you need to know the termonology of a staircase to help talk in flooring language then go here: https://fenstoncarter.co.uk/blogs/news/the-anatomy-of-a-staircase-and-staircase-terminology

Fitting

A straight faux sisal runner can be fitted yourself. Here is a great video that explains how to do that: https://youtu.be/YlXagjGdv8w

How to measure for a stair runner

Winding stairs, platforms and landings

A straight runner won't fit on a curved or winding stair. You need a special piece cut for that. You can order these on the left but please be aware we are going to need a template sent to us in the post in order for us to cut them to the correct size. 

On a final note

On a final (final!) note, please be aware that a lot of time, cost and care goes into creating your runner. Regardless of where you purchased it from, if you have bought it on a whim with the intention of sending it back if it isn’t quite right, We urge you to reconsider, cancel your order and just request some samples so you can be sure of your purchase. We send them out free.

This is a bespoke, hand-made item and we are not liable to accept returns. Please make yourself aware of the legal guidance under UK law: https://www.gov.uk/accepting-returns-and-giving-refunds.  However, we will accept returns and issue refunds on runners of 50cm to 60cm width and over 4m in length. LA Paradise sisal plain

Returns and Damages Policy

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Returning Items

Before placing your order, please review our policies for full details of returns, cancellations, refunds, and applicable terms and conditions.

Returns & Refund Policy:
https://fenstoncarter.co.uk/pages/return-refund-policy

Terms of Service:
https://fenstoncarter.co.uk/policies/terms-of-service

For product-specific return terms, please contact us before placing your order at info@fenstoncarter.co.uk.

Need More Help?

If you have any further questions, please contact our Customer Service team.

Email: info@fenstoncarter.co.uk

Phone: +44 208 135 9452

Shipping for Runners

Enjoy free shipping on all orders! These are made to order. We deliver them anywhere inside the UK within 6 weeks. Most orders are actually fulfilled much faster, but please don't rely on getting lucky! Upon purchase, you will be sent a link to the production and delivery sheet so you can track the progress of your hand-made runner. We deliver via Transglobal Express. This is a premium carrier, i.e. they actually have a human customer services department you can speak to.